Letter

Business Complaint Letter

A formal letter raising a business complaint and seeking corrective action or redressal.

LETTER OF COMPLAINT

[Company Letterhead]

Date: [DD/MM/YYYY]

To,
[Recipient Name]
[Company Name]
[Address]

Subject: Complaint regarding [Issue] — Ref. [Order/Invoice No.]

Dear Sir/Madam,

We regret to bring to your notice a grievance concerning [Goods/Service] supplied vide [Order/Invoice No.] dated [Date]. Specifically, [Description of Problem — e.g., defective quality / short supply / delay / billing error].

This has caused us considerable inconvenience and loss. Despite our verbal follow-up on [Follow-up Date], the matter remains unresolved.

We therefore request you to [Redressal Sought — e.g., replace the goods / refund the amount / rectify the bill] within [Number] days. We trust you will treat this complaint with the priority it deserves and restore our confidence in your services.

___
[Your Name]
[Designation], [Company Name]

Before you use it — fill in / check

  • From (Complainant)
  • To (Company)
  • Subject / Reference No.
  • Date

How to use this template

  1. Read through and replace every [bracketed] or blank placeholder with your actual details.
  2. Delete any clause that doesn't apply and add anything specific to your situation.
  3. Click Print / Save as PDF to download, or Copy text to paste into your letterhead.
  4. Get it signed / stamped / notarised as required, and keep a copy for your records.

This is a general, editable template for convenience only — not legal advice. For anything material, have a professional review it. TaxClue isn't liable for how it's used.