Company Policy

1. About TaxClue

TaxClue Consultech Private Limited (CIN: U74999HR2021PTC095657) is a professional services firm headquartered in Faridabad, Haryana (Delhi NCR), specializing in taxation, compliance, and business advisory services. Staffed by qualified Chartered Accountants, Company Secretaries, and regulatory specialists, we partner with MSMEs, startups, and manufacturers to simplify every compliance challenge.

2. Mission and Values

• Integrity: We conduct all business with honesty and transparency
• Accuracy: We maintain the highest standards of accuracy in all filings and compliance work
• Timeliness: We respect deadlines and proactively manage compliance calendars
• Client-First: We prioritize client interests while maintaining professional ethics
• Continuous Learning: We stay updated with evolving tax laws and regulations
• Accessibility: We make expert compliance services available and affordable for businesses of all sizes

3. Professional Standards

All services are rendered in accordance with:

• The Chartered Accountants Act, 1949, and ICAI guidelines (where applicable)
• The Company Secretaries Act, 1980, and ICSI guidelines (where applicable)
• The Income Tax Act, 1961, and related rules
• The Central/State GST Acts, 2017, and GSTN guidelines
• The Companies Act, 2013, and MCA regulations
• The Trade Marks Act, 1999, and Patents Act, 1970
• Applicable professional ethical standards and codes of conduct

4. Anti-Money Laundering (AML)

TaxClue is committed to preventing money laundering and terrorist financing. We may request identity verification documents and report suspicious activities as required under the Prevention of Money Laundering Act, 2002 (PMLA). We reserve the right to decline any engagement where we suspect involvement in illegal activity.

5. Conflict of Interest

We proactively identify and disclose potential conflicts of interest. If a conflict arises that cannot be managed through appropriate safeguards, we will decline or withdraw from the engagement with appropriate notice and assist in transition to another service provider.

6. Quality Assurance

Every filing and deliverable undergoes a review process before submission. We maintain internal checklists, compliance trackers, and a dedicated practice management system (app.taxclue.net) to ensure completeness, accuracy, and timely delivery of all services.

7. Complaint Handling

Complaints can be lodged at info@taxclue.in. We acknowledge complaints within 2 working days and aim to resolve them within 15 working days. If unresolved, the matter will be escalated to senior management. Details of our Grievance Officer are available on our Privacy Policy page.

8. Equal Opportunity

TaxClue provides services without discrimination based on religion, caste, gender, nationality, or any other protected characteristic. We are an equal opportunity employer and service provider, committed to diversity and inclusion in all our operations.