Acceptable Use Policy

Scope and Purpose

This Acceptable Use Policy ("AUP") sets forth the terms governing your access to and use of www.taxclue.in ("Website"), its associated subdomains, client portal, APIs, and all services provided by TaxClue Consultech Private Limited. This AUP applies to all users, including visitors, prospective clients, registered clients, and authorised representatives. It supplements and forms part of our Terms and Conditions.

Permitted Use

You may use our Website and services solely for the following lawful purposes:

• Browsing information about our services and content.
• Submitting genuine enquiries, lead forms, and service requests.
• Accessing your client portal and reviewing service documents and status.
• Communicating with our team via website forms, email, phone, WhatsApp, or other designated channels.
• Downloading publicly available resources (guides, templates, articles) for personal or business reference.

All use must comply with applicable Indian law, including but not limited to the Information Technology Act, 2000; the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021; and the Indian Penal Code, 1860 (now Bharatiya Nyaya Sanhita, 2023).

Prohibited Activities

You shall not, directly or indirectly:

• Provide false, misleading, fraudulent, or fabricated information in any form, enquiry, or document submission.
• Attempt to gain unauthorised access to our systems, servers, databases, networks, client portal, or administrative interfaces — an offence under Sections 43 and 66 of the Information Technology Act, 2000.
• Use any automated tools (bots, scrapers, crawlers, spiders, data mining tools) to access, extract, copy, or monitor any content from our website without prior written authorisation.
• Upload, transmit, or introduce any virus, malware, Trojan, ransomware, worm, keylogger, or other malicious code — an offence under Section 43 and 66 of the IT Act.
• Reproduce, distribute, sublicence, sell, or create derivative works from any content on this website without TaxClue's prior written consent — constituting infringement under the Copyright Act, 1957.
• Use our services for any illegal purpose, including money laundering, tax evasion, fraud, identity theft, or facilitation of any criminal activity.
• Impersonate TaxClue, its employees, directors, or any other user — an offence under Section 66C of the IT Act.
• Engage in spamming, phishing, social engineering, or any form of unsolicited or deceptive communication using our platform or brand name.
• Interfere with or disrupt the proper functioning, performance, or availability of our website, servers, or services — including denial-of-service attacks.
• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software or technology used on this website.

Content Submission

When submitting any content, documents, data, or information through our website or services, you represent and warrant that:

• The content is accurate, genuine, authentic, and not misleading.
• You have all necessary rights, permissions, and authorisation to share such content with TaxClue for the purpose of the service engaged.
• The content does not infringe any third-party intellectual property rights, proprietary rights, or any other rights.
• The content does not violate any applicable law or regulation, including the IT Act, the Indian Penal Code/BNS, or FEMA.
• The content does not contain any defamatory, obscene, offensive, hateful, or discriminatory material.

TaxClue reserves the right to reject, remove, or refuse to process any content that, in its reasonable judgement, violates this AUP or applicable law.

Enforcement and Remedies

TaxClue Consultech Private Limited reserves the right, at its sole discretion and without prior notice, to:

• Investigate suspected violations of this AUP, including cooperation with law enforcement authorities.
• Immediately suspend or permanently terminate your access to our website, client portal, and services for any violation of this AUP — without liability for any resulting loss or damage.
• Remove or disable any content that violates this AUP or applicable law.
• Report illegal activities to the appropriate law enforcement agencies, CERT-In, or other regulatory bodies.
• Pursue legal action, including civil remedies (injunctive relief, damages) and criminal prosecution, to protect our rights, reputation, and the security of our platform and users.
• Recover costs and expenses (including reasonable legal fees) incurred as a result of your violation of this AUP.

Reporting Violations

If you become aware of any activity that violates this AUP — including suspected unauthorised access, misuse of our brand, phishing attempts, or any other security incident — please report it immediately to info@taxclue.in with the subject line "AUP Violation Report". We take all reports seriously and will investigate promptly.

Amendments

TaxClue Consultech Private Limited reserves the right to modify this AUP at any time. The revised version shall take effect immediately upon publication at www.taxclue.in/acceptable-use-policy/. Continued use of our website following such modification constitutes acceptance of the amended AUP.

Contact

TaxClue Consultech Private Limited CIN: U74999HR2021PTC095657
📍 Plot No 55, Sector 21A, Faridabad, Haryana — 121001, India
📧 info@taxclue.in
📞 +91 98914 64610
🌐 www.taxclue.in

Grievance Officer: Mr. Mohit Panchal