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Privacy Information Management System
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ISO/IEC 27701:2019 Certification — Privacy Information Management
ISO/IEC 27701:2019 extends ISO 27001 with privacy-specific controls for Personal Identifiable Information (PII). Aligned with India’s DPDP Act 2023 and GDPR — mandatory for data fiduciaries, BPOs, fintech, and healthcare data processors. TaxClue manages end-to-end certification.
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ISO/IEC 27701:2019Privacy Information ManagementDPDP Act 2023GDPR AlignedData Fiduciary ControlsPII ProtectionExtends ISO 27001CA/CS Managed100% OnlineISO/IEC 27701:2019Privacy Information ManagementDPDP Act 2023GDPR AlignedData Fiduciary ControlsPII ProtectionExtends ISO 27001CA/CS Managed100% Online
Service Overview
What is ISO/IEC 27701:2019?
ISO/IEC 27701:2019 is a privacy extension to ISO 27001 (Information Security) that establishes requirements for a Privacy Information Management System (PIMS). It specifies controls for both Data Controllers (who determine the purpose of processing) and Data Processors (who process PII on behalf of controllers), mapped to GDPR Annex A and Annex B respectively.
In India, ISO 27701 is directly aligned with the Digital Personal Data Protection Act, 2023 (DPDP Act), which designates Indian entities processing personal data as “Data Fiduciaries”. ISO 27701 certification provides a structured framework for DPDP Act compliance — covering consent management, data subject rights, data breach procedures, and Data Protection Impact Assessments (DPIA).
Importantly, ISO 27001 certification is a prerequisite for ISO 27701 — the PIMS standard extends the existing ISMS framework. The certificate is valid for 3 years with annual surveillance audits. Accredited by NABCB-accredited Certification Bodies.
⚠️
DPDP Act 2023 — Compliance Urgency
India’s Digital Personal Data Protection Act 2023 imposes significant penalties on Data Fiduciaries for privacy breaches. ISO 27701 certification demonstrates DPDP compliance readiness. Prerequisite: ISO 27001 certification must be in place first.
What’s Included
- Gap analysis against ISO 27701:2019 requirements
- PII inventory and data flow mapping
- Privacy policy and consent management framework
- DPIA (Data Protection Impact Assessment) template
- Data subject rights process documentation
- Data breach notification procedure
- Certification body liaison & audit support
- 30-day post-certification support
Why It Matters
Why ISO 27701 is Critical Now
DPDP Act 2023 Compliance
India’s DPDP Act designates entities processing personal data as Data Fiduciaries. ISO 27701 maps directly to DPDP Act obligations for consent, rights, and breach reporting.
GDPR Cross-Border Operations
ISO 27701 Annex D maps to GDPR Articles, enabling India-based companies to demonstrate compliance when processing EU citizen data.
IT & BPO Client Requirements
Global IT services and BPO clients increasingly require ISO 27701 alongside ISO 27001 for contracts involving PII processing for EU/US customers.
Healthcare Data Protection
Hospitals, health-tech companies, and diagnostic chains processing patient data need PIMS certification under emerging health data regulations.
Fintech & BFSI Requirement
RBI-regulated fintech, payment aggregators, and NBFCs processing customer PII require robust privacy frameworks under RBI data localisation mandates.
Data Processor Accountability
Cloud service providers, SaaS platforms, and outsourcing companies acting as Data Processors need ISO 27701 to demonstrate accountability to their clients.
Financial Impact
The Cost of Privacy Non-Compliance
Without ISO 27701
DPDP
Act exposure
+
Lost
EU/US contracts
=
Penalty
+ Revenue loss
Regulatory penalties + client loss
VS
With ISO 27701 + TaxClue
60–90
Days to certify
+
DPDP+
GDPR ready
=
Trust
New contracts
Privacy certified — global client ready
Eligibility
Who Needs ISO/IEC 27701?
IT Companies & SaaS
Software companies, SaaS platforms, and cloud service providers processing client PII — especially for EU, UK, or US customers requiring GDPR-aligned evidence.
Fintech & Payment Companies
Payment aggregators, lending platforms, and NBFCs processing customer financial data under RBI guidelines and DPDP Act obligations.
Healthcare & Health-Tech
Hospitals, diagnostic chains, EHR platforms, and telehealth companies processing sensitive patient health information requiring robust privacy controls.
BPOs & Data Processors
Business process outsourcing companies and KPO firms processing personal data on behalf of international clients — ISO 27701 often contractually required.
E-Commerce Platforms
Online retailers and marketplaces processing customer orders, payment data, and behavioural data as Data Fiduciaries under DPDP Act.
Ed-Tech Companies
Educational platforms processing student data, including minors’ data — subject to heightened obligations under DPDP Act for children’s data.
Interactive Tool
ISO 27701 Fee Estimator Tool
Get an instant estimate for your ISO 27701:2019 certification.
Result
Document Checklist
Gather Your Documents
Tick each document as you gather it. Everything collected securely via WhatsApp / email — zero office visits.
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Certification Process
ISO 27701:2019 Certification in 5 Steps
01
ISO 27001 Verification
Confirm ISO 27001 ISMS is in place — review ISMS scope, SOA, and existing security controls for privacy extension readiness
Day 1–702
PIMS Documentation
Prepare PII inventory, privacy policy, consent records, DPIA templates, data subject rights procedures, and breach notification protocol
Day 7–3003
Implementation
Roll out PIMS controls across organisation — staff privacy awareness training, consent mechanism deployment, sub-processor agreements
Day 30–5504
Internal Audit & Review
Internal PIMS audit conducted, privacy non-conformities closed, management review of privacy objectives documented
Day 55–6505
Certification Audit
Stage 1 (document review) + Stage 2 (on-site privacy audit) by NABCB-accredited CB — PIMS certificate issued on passing
Day 65–90Expert Ready Now
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⚡ 60–90 Days
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Comparison
ISO 27701 Certification — TaxClue vs Others
| Parameter | ✓ TaxClue | ✗ Consultant / Offline |
|---|---|---|
| ISO 27001 Prerequisite Check | Full ISMS readiness assessment | Often assumed without verification |
| PII Inventory | Complete data mapping conducted | Generic templates provided |
| DPDP Act Alignment | Controls mapped to DPDP Act 2023 | GDPR-only mapping, India gaps remain |
| DPIA Templates | Organisation-specific DPIA prepared | Blank templates handed over |
| Audit Support | Present during Stage 1 & Stage 2 | Rarely attend certification audits |
| Timeline | 60–90 days committed | Often 4–6 months with delays |
| Post-Certification | Surveillance audit support included | Charged separately each year |
Market Intelligence
ISO 27701 — Sector Distribution
Key Stats
2019Standard published
3 yrsCertificate validity
AnnualSurveillance audit
Need privacy compliance help?
Free Consultation ↑Compliance Calendar
ISO 27701 Certificate — Validity & Surveillance
Year 0
Certification Audit
Stage 1 + Stage 2 PIMS audit by NABCB-accredited CB — 3-year certificate issued alongside ISO 27001
One-time
→
Year 1
1st Surveillance Audit
Annual surveillance of both ISMS and PIMS — verify privacy controls, consent records, and breach procedures
Annual
→
Year 2
2nd Surveillance Audit
Second annual surveillance — verify DPDP/GDPR alignment updates, PII inventory currency, and corrective actions
Annual
→
Year 3
Recertification Audit
Full recertification of both ISO 27001 and ISO 27701 — renew PIMS certificate for another 3 years
Every 3 years
→
Ongoing
Privacy Reviews
Annual DPIA review, PII inventory update, and privacy policy refresh — TaxClue manages all cycles
Annual minimum
💡
TaxClue manages your complete ISO 27001 + ISO 27701 lifecycle — combined surveillance audits reduce cost and management overhead significantly.
Risk Assessment
Consequences of Privacy Non-Compliance
⚠️
DPDP Act 2023 — Penalty Framework
India’s DPDP Act imposes penalties up to ₹250 crore for significant data breaches and non-compliance. Data Fiduciaries must demonstrate robust privacy governance — ISO 27701 is the internationally recognised evidence framework.
| Risk / Consequence | Business Impact |
|---|---|
| DPDP Act penalty | Up to ₹250 crore for significant data breach or non-compliance. |
| GDPR cross-border penalties | Up to €20 million or 4% global turnover for EU data subject violations. |
| Client contract loss | Global IT and BPO clients require ISO 27701 — non-certification loses contracts. |
| Data breach reputation damage | Public disclosure of breach mandated under DPDP Act — irreversible brand damage. |
| Regulatory investigation | Data Protection Board investigations triggered by complaints or breach notifications. |
| Certificate lapse (no surveillance) | ISO 27701 certificate suspended — immediate client notification required. |
Privacy Risk Index
Why TaxClue
Why 5,000+ Businesses Trust Us
Privacy + Security Expertise
Dedicated team managing both ISO 27001 ISMS and ISO 27701 PIMS — combined expertise reduces duplication and cost.
DPDP Act Mapping
We map ISO 27701 controls specifically to India’s DPDP Act 2023 obligations — not just GDPR, but India-specific compliance.
Full Documentation
PII inventory, privacy policy, consent framework, DPIA templates, data subject rights procedures — all prepared and customised.
NABCB-Accredited CB
We work with globally recognised CBs ensuring your PIMS certificate is accepted by international clients and regulators.
100% Online
Gap analysis, data mapping, and audit preparation all via online collaboration — zero office visits needed.
₹0 Hidden Charges
Fixed transparent fee. CB fees quoted at actuals. Combined ISO 27001 + ISO 27701 package available at reduced cost.
Our Track Record
TaxClue by the Numbers
5000+Clients
Businesses certified across all ISO standards
4.9★Rating
Google verified average across all ISO services
95%Pass Rate
First-attempt certification audit pass rate
75dAvg Time
Average gap-to-certificate for ISO 27701 extension
30dSupport
Post-certification support included in all packages
100%Online
Zero office visits — fully remote service delivery
Latest Updates
ISO 27701 — Regulatory Updates 2025
- 2025DPDP Act Rules finalised — India’s Digital Personal Data Protection Rules expected notification. Significant fiduciaries face enhanced obligations. ISO 27701 is the primary compliance evidence framework.
- 2025ISO/IEC 27701 under review — ISO TC 307 reviewing the standard for potential alignment with GDPR Article 42/43 certification scheme. Existing certificates remain valid.
- 2024RBI data localisation — Reserve Bank of India reaffirmed payment data localisation requirements. ISO 27701 + ISO 27001 combination provides required evidence for cross-border data transfer restrictions.
- 2024EU-India data flows — European Commission exploring adequacy decision with India. ISO 27701 certification positions Indian organisations favourably for EU data transfer authorisation.
- OngoingIRDAI health data guidelines — Insurance Regulatory and Development Authority strengthening health data governance. ISO 27701 covers health data as sensitive PII category.
- OngoingIntegration trend — Increasing demand for ISO 27001 + ISO 27701 + ISO 27018 (cloud PII) triple certification for cloud service providers targeting global markets.
Free Downloads
ISO 27701 Resources — All Free
No sign-up required. Download and use instantly.
ISO 27701 Document Checklist
All mandatory documented information required under ISO 27701:2019 PIMS
Download Free →Most Downloaded
DPDP Act Gap Analysis Template
Self-assessment tool mapping your current privacy controls against DPDP Act 2023 & ISO 27701 requirements
Download Free →PII Inventory Template
Data mapping template for personal information inventory — ready for ISO 27701 audit
Download Free →Success Stories
Real Clients. Real Results.
Verified outcomes from IT, fintech, and BPO companies we’ve helped achieve PIMS certification.
IT Services Company · Bengaluru
EU Client Contract Won with ISO 27701
Mid-size IT company processing EU customer data. TaxClue managed ISO 27701 extension alongside existing ISO 27001. Certificate in 82 days. EU client signed 3-year services contract.
82 daysTo certificate
EUContract won
GDPRCompliant
✓ PIMS Certified · EU Contract Secured
Fintech Platform · Mumbai
RBI Audit Passed with PIMS Evidence
Payment aggregator required privacy framework evidence for RBI supervisory review. TaxClue completed ISO 27701 in 75 days. All RBI data governance observations closed with PIMS documentation.
75 daysTo certificate
RBIAudit passed
0Observations
✓ PIMS Certified · RBI Audit Cleared
Health-Tech Company · Hyderabad
Patient Data Privacy Governance
Healthcare data platform processing patient records. TaxClue implemented ISO 27701 covering health data as sensitive PII. Combined ISO 27001 + ISO 27701 certification received together in 120 days.
120 daysBoth standards
SensitivePII covered
0NCRs
✓ ISO 27001 + 27701 Certified Together
BPO Company · Pune
UK Client Retained on PIMS Certification
BPO processing UK financial data required ISO 27701 for contract renewal. TaxClue managed certification in 88 days. UK client satisfied — contract renewed for 5 years with expanded scope.
88 daysTo certificate
UK GDPRCompliant
5yrContract renewal
✓ PIMS Certified · Contract Renewed
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