Billing Terms & Conditions
Applicability
These Billing Terms & Conditions ("Billing Terms") govern all invoices, quotations, payment receipts, credit notes, and debit notes issued by TaxClue Consultech Private Limited (CIN: U74999HR2021PTC095657) and its associated billing entities ("TaxClue", "We", "Us"). They apply to every Client engagement and are referenced on each invoice we issue.
These Billing Terms form part of, and must be read together with, our Terms & Conditions, Refund Policy, and Delivery Policy. In case of any conflict on a billing-specific matter, these Billing Terms prevail. Payment of any invoice constitutes acceptance of these Billing Terms.
Fees & Quotations
- Professional fees are as set out in the relevant quotation, proposal, engagement confirmation, or invoice. All amounts are stated in Indian Rupees (₹) unless a different currency is expressly mentioned on the document.
- Quotations are valid for 30 days from the date of issue unless stated otherwise. TaxClue reserves the right to revise fees thereafter, or where the scope of work changes from what was originally quoted.
- Unless expressly stated as "all-inclusive", quoted professional fees are exclusive of GST and exclusive of government fees, statutory charges, stamp duty, and third-party costs.
Payment Terms
- Advance / due date: Unless a specific credit period is agreed in writing, professional fees are payable in advance or on receipt of invoice. Where a due date or payment-terms (e.g. "Net 15") is printed on the invoice, that date governs.
- Accepted modes: Bank transfer (NEFT/RTGS/IMPS), UPI, or any other RBI-authorised payment gateway shown on the invoice. The UPI QR / bank details printed on the invoice are the only authorised channels — please verify before paying.
- Reference: Please quote the invoice number in your payment reference so we can reconcile and issue a receipt.
- Part payments are adjusted first against the oldest outstanding invoice unless you specify otherwise in writing.
GST & Taxes
- GST is charged at the prevailing statutory rate (currently 18% on most professional services) where the issuing entity is registered under GST. The applicable CGST/SGST or IGST is shown separately on each tax invoice.
- Invoices issued by an entity that is not registered under GST are raised as a Bill of Supply and do not carry GST.
- Where you are eligible to deduct TDS, please deduct at the applicable rate and share the TDS certificate; the balance after lawful TDS is treated as full settlement of the professional-fee component.
- All invoices are compliant with the CGST/SGST/IGST Act 2017 and Rule 46 (or Rule 49 for a Bill of Supply).
Government Fees & Reimbursements
Government fees, statutory charges, stamp duty, challans, portal fees, and other out-of-pocket costs are separate from professional fees. Where collected by TaxClue, they are received on the Client's behalf and remitted to the relevant authority. These pass-through amounts are non-refundable once paid to the authority, and any third-party or out-of-pocket expense incurred for the engagement is reimbursable by the Client at actuals.
Late Payment & Suspension of Services
- Invoices not settled by the due date are treated as overdue. TaxClue may send payment reminders for overdue invoices.
- TaxClue reserves the right to pause, suspend, or withhold services, deliverables, and document handover if undisputed amounts remain unpaid beyond 7 days of the due date, after a written reminder.
- Continued non-payment may lead to termination of the engagement; work completed up to that point remains chargeable, and no refund is payable for services already rendered.
Refunds & Cancellation
Refunds, where applicable, are governed by our Refund Policy. As a general rule, professional fees for work already commenced or completed, and government/statutory fees already paid, are non-refundable. Any approved refund is processed to the original payment source within the timelines set out in the Refund Policy.
Invoicing & Records
- Invoices are issued electronically and are computer-generated; they are valid without a physical signature. Where digitally signed, a signature panel / certificate is embedded in the PDF.
- An invoice is deemed delivered when sent to the email or contact on record, or made available through our billing system.
- Please retain invoices and receipts for your records and for input-tax-credit (ITC) purposes. Requests for duplicate copies or corrections should be raised within 15 days of issue.
Invoice Disputes
Any dispute or discrepancy in an invoice must be raised in writing to billing@taxclue.in within 7 days of the invoice date, clearly identifying the invoice number and the disputed item. Undisputed amounts on the same invoice remain payable by the due date. If no objection is received within 7 days, the invoice is deemed accepted as correct.
Governing Law & Jurisdiction
These Billing Terms are governed by the laws of India. Each invoice is subject to the jurisdiction stated on it; in the absence of such a statement, the courts at the place of the issuing entity's registered office shall have jurisdiction, subject to the dispute-resolution and arbitration provisions of our Terms & Conditions.
Billing Contact
TaxClue Consultech Private Limited
CIN: U74999HR2021PTC095657
📍 Plot No 55, Sector 21A, Faridabad, Haryana — 121001, India
📧 Billing: billing@taxclue.in · info@taxclue.in
📞 +91 98914 64610
🌐 www.taxclue.in
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