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This Privacy Policy governs the way taxclue.co.in
collects uses, maintains, and discloses information collected from users
(each, a "User") of the https://www.taxclue.co.in website
("Site"). This privacy policy applies to the Site and all products
and services offered by TaxClue.
GENERAL
- This document is an electronic
record in terms of Information Technology Act, 2000 and rules there under
as applicable and the amended provisions pertaining to electronic records
in various statutes as amended by the Information Technology Act, 2000.
This electronic record is generated by a computer system and does not
require any physical or digital signatures.
- This document is published in accordance
with the provisions of Rule 3 (1) of the Information Technology
(Intermediaries guidelines) Rules, 2011 that require publishing the rules
and regulations, privacy policy, and Terms of Use for
access or usage of taxclue.co.in and it's partner websites that link
out of taxclue.co.in
- The domain name www.taxclue.co.in (“Website”),
is owned and operated by Taxclue.co.in Private Limited
(“Company”) a Private Company limited by shares, incorporated under the
provisions of the Companies Act, 2013, and having its registered Shop No.
1 FCA 32/1 Near Patel Chowk, Main Bandh Road, SGM Nagar Faridabad Haryana
121001, where such expression shall, unless repugnant to the context
thereof, be deemed to include its respective representatives,
administrators, employees, directors, officers, agents, and their
successors and assigns.
- To this Privacy
Policy (“Policy”), wherever the context so requires,
- The term ‘You’
& ‘User’ shall mean any legal person or entity accessing or using the
services provided on this Website, who is competent to enter into binding
contracts, as per the provisions of the Indian Contract Act, 1872;
- The terms ‘We’,
‘Us’ & ‘Our’ shall mean the Website and/or the Company, as the
context so requires.
- The terms ‘Party’
& ‘Parties’ shall respectively be used to refer to the User and the
Company individually and collectively, as the context so requires.
- The headings of each section in this
policy is only for the purpose of organizing the various provisions under
this Policy in an orderly manner and shall not be used by either Party to
interpret the provisions contained herein in any manner. Further, it is
specifically agreed to by the Parties that the headings shall have no
legal or contractual value.
- The use of the Website by the User
is solely governed by this Policy as well as the Terms of Use of
the Website (“Terms”, available at www.taxclue.co.in), and any
modifications or amendments made thereto by the Company from time to time,
at its sole discretion. Visiting the home page of the Website and/or using
any of the services provided on the Website shall be deemed to signify the
User’s unequivocal acceptance of this Policy and the Terms, and the User
expressly agrees to be bound by the same. The User expressly agrees and
acknowledges that the Terms and Policy are co-terminus and that expiry /
termination of either one will lead to the termination of the other.
- The User unequivocally agrees that
this Policy and the Terms constitute a legally binding agreement between
the User and the Company, and that the User shall be subject to the rules,
guidelines, policies, terms, and conditions applicable to any service that
is provided by the Website, and that the same shall be deemed to be
incorporated into the Terms and shall be treated as part and parcel of the
same. The User acknowledges and agrees that no signature or express act is
required to make these Terms and the Policy binding on the User, and that
the User’s act of visiting any part of the Website constitutes the User’s
full and final acceptance of the Policy and the Terms.
- The Parties expressly agree that the company retains the sole and exclusive right to amend or modify the Policy
and the Terms without any prior permission or intimation to the User, and
the User expressly agrees that any such amendments or modifications shall
come into effect immediately. The User has a duty to periodically check
the Policy and Terms and stay updated on their provisions and
requirements. If the User continues to use the Website following such a
change, the User will be deemed to have consented to all amendments /
modifications made to the Policy and Terms. In so far as the User complies
with the Policy and Terms, he/she is granted a personal, non-exclusive,
non-transferable, revocable, limited privilege to enter, access and use
the Website.
2.
COLLECTION OF PERSONAL AND OTHER INFORMATION
- The User expressly agrees and
acknowledges that the Company collects and stores the User’s personal
information, which is provided by the User from time to time on the
Website, including but not limited to the User’s username, passwords,
email address, name, address, age, date of birth, sex, nationality,
shopping preferences, browsing history, etc., as well as any images or
other information uploaded/published by the User on the Website. The User
is aware that this information will be used by the Company to provide
services and features targeted at the User, that are most likely to meet
the User’s needs, and also to customize and improve the Website to make
its users’ experiences are safer and easier.
- The User is aware that the cookies
or Company / Website may automatically track certain information about the
User-based upon the User’s IP address and the User’s behavior on the
Website and the User expressly consent to the same. The User is aware
that this information is used to do internal research on user demographics,
interests, and behavior, to enable the Company / Website to better
understand, and cater to the interests of its users. The User is expressly
made aware that such information may include the URL that the user visited
prior to accessing the Website, the URL which the User subsequently visits
(whether these URLs form a part of the Website), the User’s computer &
web browser information, the User’s IP address, etc.
- If the User chooses to purchase
products/services from the Website, the User consents to allow the
Company/Website to collect information about the User’s buying behavior
and trends.
- If the User chooses to post messages
/reviews/feedback anywhere on the Website, including but not limited to
message boards, chat rooms, other message areas, etc., the User is aware
that any and all such information provided/uploaded will be collected
and stored by the Company indefinitely, and that such retained information
maybe used to resolve disputes, provide customer support, troubleshoot
problems, etc., and that such information, if requested, may be provided
to judicial or governmental authorities of requisite jurisdiction, or
otherwise used by the as permitted by applicable laws.
- The User is aware that any and all
information pertaining to the User collected by the Company, whether or
not directly provided by the User to the Company, including but not
limited to personal correspondence such as emails or letters, feedback
from other users or third parties regarding the User’s activities or postings
on the Website, etc., may be collected and compiled by the
Company/Website into a file/folder specifically created for / allotted to
the User, and the User hereby expressly consents to the same.
- The User is aware that while he/she
can browse some sections of the Website without being a registered user,
certain activities (such as placing an order) require the User to provide
valid personal information to the Company/Website for the purpose of
registration. The User is aware that the contact information provided to
the Company/Website may be used to send the User offers and promotions, whether
based on the User’s previous orders and interests, and the User hereby
expressly consents to receive the same.
- The User is aware that the
Company/Website may occasionally request the User to complete optionally online surveys. These surveys may require the User to provide contact information and demographic information (like zip code, age, income bracket, sex, etc.). The User is aware that this data is used to customize the Website for the benefit of the User and providing all users of the A website with products/services/content that the Company / Website believes they might be interested in availing of, and displaying the content according to the User’s preferences.
- The User is further aware that the
Company / Website may occasionally request the User to write reviews for
products/services purchased/availed of by the User from the Website, and
reviews for the various sellers listing their products/services on the
Website. The User is aware that such reviews will help other users of the
website make prudent and correct purchases and help the Company / Website
remove sellers whose products are unsatisfactory in any way and the User
hereby expressly authorizes the Company / Website to publish all reviews
written by the User on the Website, along with the User’s name and certain
contact details, for the benefit and use of other Users of the Website.
- Nothing contained herein shall be
deemed to compel the Website/Company to store, upload, publish or display
in any manner content/reviews/surveys/feedback submitted by the User, and
the User hereby expressly authorizes the Company / Website to remove from
the website any such content, review, survey, or feedback submitted by the
User, without cause or being required to notify the User of the same.
3. WEB
BROWSER COOKIES
- The User is aware that a ‘Cookie’ is
a small piece of information stored by a web server on a web browser so it
can later be traced back from that browser, and that cookies are useful
for enabling the browser to remember information specific to a given user,
including but not limited to a user’s login identification, password, etc.
The User is aware that the Website places both permanent and temporary
cookies in the User’s computer’s hard drive and web browser and does
hereby expressly consent to the same.
- The User is further aware that the Website
uses data collection devices such as cookies on certain pages of the
Website to help analyze web page flow, measure promotional effectiveness,
and promote trust and safety, and that certain features of the Website are
only available using such cookies. While the User is free to decline the
Website’s cookies if the User’s browser permits, the User may consequently
be unable to use certain features on the Website.
- Additionally, the User is aware that
he/she might encounter ‘cookies or other similar devices on certain pages
of the Website that are placed by third parties or affiliates of the. The
User expressly agrees and acknowledges that the Company/Website does not
control the use of such cookies/other devices by third parties, that the
Company/Website is in no way responsible for the same, and that the User
assumes all risks in this regard.
4.
DIVULGING/SHARING OF PERSONAL INFORMATION
- The User is aware that the Company/website may share the User’s personal information with other corporate
entities and affiliates to help detect and prevent identity theft, fraud
and other potentially illegal acts; correlate related or multiple accounts
to prevent abuse of the Website’s services, and to facilitate joint or
co-branded services, where such services are provided by more than one
corporate entity.
- The User is aware that the
Website/Company may disclose personal information if required to do so by
law or if the Website/Company in good faith believes that such disclosure
is reasonably necessary to respond to subpoenas, court orders or
other legal processes. The Website/Company may also disclose the User’s
personal information to law enforcement offices, third party rights
owners, or other third parties if it believes that such disclosure is
reasonably necessary to enforce the Terms or Policy; respond to claims
that an advertisement, posting, or other content violates the rights of a
third party; or protect the rights, property, or personal safety of its
users, or the public.
- The User is further aware that the
Website/Company and its affiliates may share/sell some or all the User’s
personal information with other business entities should the (or its
assets) plan to merge with, or be acquired by such business entity, or in
the event of re-organization, amalgamation, or restructuring of the
Company’s business. Such business entity or new entity will continue to be
bound be the Terms and Policy, as may be amended from time to time.
5.
SECURITY
Transactions on the Website are secure and protected.
Any information entered by the User when transacting on the Website is
encrypted to protect the User against unintentional disclosure to third
parties. The User’s credit and debit card information is not received, stored by,
or retained by the Company / Website in any manner. This information is
supplied by the User directly to the relevant payment gateway, which is
authorized to handle the information provided and is compliant with the
regulations and requirements of various banks and institutions, and payment
franchisees that it is associated with.
6.
THIRD-PARTY ADVERTISEMENTS / PROMOTIONS
The User is aware that the Company/Website uses
third-party advertising companies to serve ads to the users of the Website. The user is aware that these companies may use information relating to the User’s
visits to the Website and other websites to provide customized advertisements
to the User. Furthermore, the Website may contain links to other websites that
may collect personally identifiable information about the User. The
Company/Website is not responsible for the privacy practices or the content of
any of the linked websites, and the User expressly acknowledges the same and
agrees that all risks associated will be borne entirely by the User.
7.
USER’S CONSENT
By using the Website and or by providing information
to the Company through the Website, the User consents to the collection and use
of the information disclosed by the User on the Website in accordance with this
Policy, including but not limited to the User’s consent towards
sharing/divulging the User’s information, as per the terms contained
hereinabove in Section 4 of the Policy.
8.
GRIEVANCE OFFICER
In accordance with Information Technology Act 2000
and rules made thereunder, the name and contact details of the Grievance
Officer are provided below: Mohit Panchal (E-mail: mohit@taxclue.in)
9.
DISPUTE RESOLUTION AND JURISDICTION
- It is expressly agreed to by the
Parties hereto that the formation, interpretation, and performance of this
Policy and any disputes arising here will be resolved through a
two-step Alternate Dispute Resolution (“ADR”) mechanism. It is further
agreed to by the Parties that the contents of this Section shall survive
even after the termination or expiry of the Policy and/or Terms.
- Mediation: In
case of any dispute between the parties, the Parties will attempt to
resolve the same amicably amongst themselves, to the mutual satisfaction
of both Parties. If the Parties are unable to reach such an amicable
solution within sixty (60) days of one Party communicating the existence
of a dispute to the other Party, the dispute will be resolved by
arbitration, as detailed hereinbelow.
- Arbitration: If
the Parties are unable to amicably resolve a dispute by mediation, said the dispute will be referred to arbitration by a sole arbitrator to be appointed by the Company, and the award passed by such sole arbitrator will be valid and binding on both Parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in his/her sole discretion, direct either party to bear the entire cost of
the proceedings. The arbitration shall be conducted in English and the seat of Arbitration shall be the city of Faridabad in the state of Haryana,
India.
The Parties expressly agree that the Terms, Policy and
any other agreements entered into between the Parties are governed by the laws,
rules and regulations of India, and that the Courts at Faridabad, Haryana,
shall have exclusive jurisdiction over any disputes arising between the Parties