Acceptable Use Policy

1. Permitted Use

Our platforms (app.taxclue.net, data.taxclue.net, and related tools) are provided for legitimate business and compliance purposes. You may use them to:

• Manage your tax affairs and compliance obligations
• Access and download compliance documents and filed returns
• Track service progress, deadlines, and task status
• Communicate with our team regarding your engagements
• View invoices, make payments, and manage your account
• Access business data for legitimate verification purposes

2. Prohibited Activities

You must not:

• Attempt to gain unauthorized access to our systems, databases, or other users' accounts
• Use automated scripts, bots, or crawlers on our platforms without written permission
• Upload malicious files, viruses, trojans, or harmful code
• Use our services for any illegal purpose including tax evasion, fraud, or money laundering
• Share your account credentials with unauthorized persons
• Reverse engineer, decompile, or attempt to extract source code from our platforms
• Misrepresent your identity or the entity you represent
• Overload our systems with excessive requests or denial-of-service attacks
• Scrape or bulk-download data from our platforms for commercial use without authorization
• Use our platforms to send spam, phishing, or fraudulent communications
• Attempt to circumvent security measures, access controls, or usage limits

3. Enforcement

Violation of this policy may result in:

• Warning: First-time minor violations will receive a written warning
• Suspension: Immediate suspension of your account pending investigation
• Termination: Permanent termination of services for serious or repeated violations
• Legal Action: Criminal prosecution and civil claims for damages where warranted
• Reporting: Notification to relevant law enforcement or regulatory authorities

4. Reporting

If you become aware of any misuse of our platforms, security vulnerabilities, or suspicious activity, please report it immediately to info@taxclue.in. We take all reports seriously and investigate promptly. We will not take adverse action against any user who reports a genuine security concern in good faith.