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Agreement

SaaS / Software Subscription Agreement

An agreement granting a customer a subscription to access and use cloud-based software as a service.

SOFTWARE-AS-A-SERVICE SUBSCRIPTION AGREEMENT

This Agreement is made on [Effective Date] between [Provider Name] and [Customer Name].

1. Parties. This SaaS Subscription Agreement is made between [Provider Name], of [Provider Address] (the "Provider"), and [Customer Name], of [Customer Address] (the "Customer"), together the "Parties".

2. Subscription and Scope. The Provider grants the Customer a non-exclusive, non-transferable right to access and use the [Software / Platform Name] (the "Service") for [Number] authorised users, as described in Schedule A, subject to this Agreement and the applicable service levels.

3. Term. The subscription commences on [Effective Date] for a term of [Number] months/years and renews automatically for successive terms unless either Party gives [Number] days notice of non-renewal.

4. Subscription Fees, Payment and GST. The Customer shall pay subscription fees of Rs. [Amount] per [Period], exclusive of GST, which shall be charged at the applicable rate on each tax invoice. Fees are payable in advance within [Number] days. TDS shall be deducted as per law. Fees are non-refundable except as expressly stated.

5. Obligations and Data. The Provider shall provide the Service with commercially reasonable availability and security. The Customer shall use the Service lawfully and is responsible for its account credentials and data. The Customer retains ownership of its data; the Provider may process it solely to provide the Service and in compliance with applicable data-protection law.

6. Intellectual Property. All rights, title and interest in the Service, software and documentation remain with the Provider. The Customer receives only the subscription rights granted herein.

7. Confidentiality. Each Party shall protect the other's Confidential Information and use it only to perform this Agreement.

8. Indemnity. The Provider shall indemnify the Customer against third-party claims that the Service infringes IP rights; the Customer shall indemnify the Provider against claims arising from misuse of the Service or its data.

9. Termination. Either Party may terminate for material breach uncured within [Number] days. On termination the Customer's access ceases and the Provider shall make Customer data available for export for [Number] days.

10. Governing Law, Jurisdiction and Arbitration. This Agreement is governed by the laws of India, subject to the exclusive jurisdiction of the courts at [City]. Disputes shall be resolved by a sole arbitrator under the Arbitration and Conciliation Act, 1996, seated at [City], in English.

_____________________
For [Provider Name]
Authorised Signatory
_____________________
For [Customer Name]
Authorised Signatory

Before you use it — fill in / check

  • Provider
  • Customer
  • Effective date
  • Subscription Term

How to use this template

  1. Read through and replace every [bracketed] or blank placeholder with your actual details.
  2. Delete any clause that doesn't apply and add anything specific to your situation.
  3. Click Print / Save as PDF to download, or Copy text to paste into your letterhead.
  4. Get it signed / stamped / notarised as required, and keep a copy for your records.

This is a general, editable template for convenience only — not legal advice. For anything material, have a professional review it. TaxClue isn't liable for how it's used.