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Template

Feedback Form Template

A general feedback form to collect a respondent's ratings and comments about a product, service, event or training.

FEEDBACK FORM

A structured form used to collect a respondent's assessment and suggestions regarding a product, service, event or training programme.

Respondent Details
Name (optional): [Name]    Contact/Email: [Email]    Date: [DD/MM/YYYY]
Regarding: [Product / Service / Event / Training Name]

Please rate the following (1 = Poor, 5 = Excellent):
1. Overall experience: [ 1 ] [ 2 ] [ 3 ] [ 4 ] [ 5 ]
2. Quality of the product/service: [ 1 ] [ 2 ] [ 3 ] [ 4 ] [ 5 ]
3. Staff courtesy and helpfulness: [ 1 ] [ 2 ] [ 3 ] [ 4 ] [ 5 ]
4. Timeliness / responsiveness: [ 1 ] [ 2 ] [ 3 ] [ 4 ] [ 5 ]
5. Value for money: [ 1 ] [ 2 ] [ 3 ] [ 4 ] [ 5 ]

Open questions:
What did you like the most? [Your Answer]
What could we improve? [Your Answer]
Would you recommend us to others? [ Yes ] [ No ] [ Maybe ]
Any additional comments: [Your Answer]

Signature (optional): _____________________
[Name]

How to use: Replace the subject with your product or event name, adjust the rating rows to your context, and keep name/contact optional to encourage honest responses.

Before you use it — fill in / check

  • Respondent Name
  • Organisation / Subject
  • Ratings / Comments
  • Date

How to use this template

  1. Read through and replace every [bracketed] or blank placeholder with your actual details.
  2. Delete any clause that doesn't apply and add anything specific to your situation.
  3. Click Print / Save as PDF to download, or Copy text to paste into your letterhead.
  4. Get it signed / stamped / notarised as required, and keep a copy for your records.

This is a general, editable template for convenience only — not legal advice. For anything material, have a professional review it. TaxClue isn't liable for how it's used.