COMPLAINT LETTER
A formal letter recording a grievance and requesting specific redressal from a company, service provider or public authority.
[Your Name]
[Your Address]
[Phone] | [Email]
Date: [DD/MM/YYYY]
To,
[Recipient / Grievance Officer Name]
[Company / Authority Name]
[Address]
Subject: Complaint regarding [Nature of Complaint] - Ref/Order No. [Reference Number]
Dear Sir/Madam,
I wish to bring to your notice a grievance concerning [describe the issue - e.g., defective product / deficient service / wrong billing / non-delivery] in respect of [Product / Service / Order Details], purchased/availed on [Date] vide [Invoice / Order No.]. Despite my earlier communication dated [Previous Date] / call reference [Ref], the matter remains unresolved.
I therefore request you to [state the redressal sought - e.g., replace the product / refund Rs. (Amount) / rectify the service / correct the bill] within [Number] days of this letter. I have enclosed copies of [Invoice / Receipt / Warranty / Earlier Correspondence] in support.
Should the matter remain unresolved, I shall be constrained to approach the appropriate consumer forum or authority for redressal.
_____________________
[Your Name]
How to use: State the facts, the reference numbers and the exact remedy you want with a clear deadline. Keep proof of dispatch, as this letter often becomes the first step before a consumer complaint.