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Guide · GST Rates

GST on Software & IT Services —
18% or Zero-Rated?

The GST rate on custom software, SaaS, packaged software and IT services, plus zero-rated exports under LUT and the 18% RCM on foreign software subscriptions.

TaxClue Editorial Desk Updated 18 August 2026 6 min read 16 FAQs answered
Updated for FY 2026-27 GST Expert Reviewed SaaS, IT & Software
Quick Answer

Almost all software and IT services attract 18% GST — custom software development, SaaS subscriptions, packaged/off-the-shelf software, IT-enabled services and software maintenance, whether delivered on media or electronically. Exports of software services are zero-rated (0%) under an LUT, and foreign software/SaaS subscriptions attract 18% IGST under Reverse Charge (RCM). These rates were unchanged by the GST 2.0 reform of 22 September 2025.

Custom software 18%
SaaS 18%
Export (LUT) 0%
Foreign SaaS (RCM) 18%
At a glance

GST Rate on Software & IT Services — Decision Table

Every common software and IT-service scenario, with its GST rate, classification and SAC/HSN code.

Software / Service TypeGST RateClassificationSAC / HSN
Custom software development18%ServiceSAC 998313
Packaged software on physical media18%GoodsHSN 8523
Packaged software (electronic download)18%ServiceSAC 998314
SaaS (Software as a Service)18%ServiceSAC 998315
IT-enabled services (ITES, BPO)18%ServiceSAC 998311
Software maintenance & support (AMC)18%ServiceSAC 998314
Data processing / hosting services18%ServiceSAC 998315-16
Foreign SaaS / software subscription18% IGSTImport of service (RCM)SAC 998315
Export of software / IT services0%Export of serviceLUT required
Supply to SEZ unit / developer0%Zero-rated supply
Online money gaming (face value)40%Actionable claimEff. 22 Sep 2025

Software/IT rates are unchanged under the GST 2.0 two-slab structure (eff. 22 Sep 2025); online money gaming rose from 28% to 40%. Confirm on the official GST portal before invoicing.

The core question

Custom Software vs SaaS — Both 18%

Under GST, software is a service in almost every delivery model, so the rate is 18% across the board. What changes is the SAC code, the invoicing party and whether the supply is domestic, an export, or an import under RCM.

18%

Custom software & IT services

  • Bespoke development for a specific client
  • SAC 998313 · charged by the developer
  • Client claims full ITC if registered
  • AMC & upgrades also 18%
  • Onshore & offshore delivery covered
vs
18%

SaaS & packaged software

  • Subscription / licence to standard software
  • SAC 998315 (SaaS) · HSN 8523 on media
  • Domestic vendor charges 18%
  • Foreign vendor → 18% IGST under RCM
  • Buyer claims ITC on business use
Delivery mode does not change the rate

Whether software is downloaded, streamed as SaaS, or shipped on a CD/USB, the GST rate is 18%. The old "goods vs service" debate affects only the SAC/HSN classification and place-of-supply — not the tax percentage a buyer pays.

Not sure how to classify your software supply?

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High-intent · IT exporters

Export of Software — Zero-Rated Supply

Exports of software and IT services to foreign clients are zero-rated under the IGST Act. Indian IT companies raise export invoices without charging GST and still recover all input GST as a refund.

File LUTLetter of Undertaking each FY
Raise invoiceNo IGST on the export invoice
Receive FXPayment in foreign currency
Claim refundRefund of accumulated input ITC
  • No GST is charged on export invoices raised to foreign clients.
  • File a Letter of Undertaking (LUT) at the start of each financial year to export without paying IGST upfront.
  • Input GST on office rent, software tools, cloud and salaries-linked inputs is eligible for refund as it feeds a zero-rated supply.
  • Supply to an SEZ unit or developer is treated on par with exports — also zero-rated.
Worked example

How GST Adds Up — ₹1,00,000 Software Invoice

18% Domestic software / SaaS

Software value₹1,00,000
GST @ 18%₹18,000
Client pays₹1,18,000

0% Export under LUT

Software value₹1,00,000
GST @ 0%₹0
Foreign client pays₹1,00,000

A registered domestic client recovers the ₹18,000 as Input Tax Credit, so 18% is not a real cost to a B2B buyer. An exporter charges nothing but reclaims its own input GST.

Exporting software? Get your LUT filed and refunds claimed.

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Import of service

Foreign Software & SaaS — 18% under RCM

When an Indian GST-registered business pays a foreign software company — for SaaS (Salesforce, Slack, Adobe, AWS), licences or consulting — it is an import of service. The Indian recipient self-pays 18% IGST under RCM (Section 5(3), IGST Act), even if the vendor has no Indian entity.

ScenarioWho Pays GSTITC
Registered business pays foreign SaaS vendorIndian recipient (RCM)Yes — full ITC
Registered business pays Indian software vendorVendor charges 18%Yes — full ITC
Unregistered individual pays foreign SaaSForeign vendor (OIDAR/simplified)No
Indian IT company exports to foreign clientNo GST (zero-rated)Refund

RCM IGST is paid via GSTR-3B and, for business use, claimed back as ITC in the same period — usually tax-neutral.

RCM is easy to miss on foreign subscriptions

Card payments to Salesforce, Google Workspace, AWS or GitHub trigger self-assessed 18% IGST under RCM. Businesses that forget to declare it face interest and penalties even though the credit is usually recoverable — reconcile foreign spend with your GSTR-3B every month.

Paying foreign SaaS vendors? Get your RCM & ITC handled.

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Credit rules

ITC on Software Purchases

Unlike motor cars, ITC on software is fully available to registered businesses when the software is used for business — enterprise software, project tools, accounting software, cloud services and development tools. There is no Section 17(5) block for software; credit is denied only for exclusively personal/non-business use.

ITC available when

  • Software used for taxable business supplies
  • Valid tax invoice with your GSTIN
  • Invoice reflected in your GSTR-2B
  • RCM IGST on foreign SaaS (business use)

ITC restricted when

  • Software used purely for personal purposes
  • Supplier hasn't filed / invoice not in 2B
  • Used for exempt supplies (proportionate)
  • Blocked-credit categories under 17(5)
Stay compliant

Software & IT Business — GST Checklist

  • GST registration (GSTIN)
  • Correct SAC classification (9983xx)
  • LUT for exporters each FY
  • Tax invoice / export invoice format
  • RCM self-assessment on foreign SaaS
  • GSTR-1 (outward supplies)
  • GSTR-3B (monthly/quarterly)
  • ITC reconciliation with GSTR-2B
  • Refund claim on zero-rated supplies
  • FEMA/FIRC for export receipts
  • E-invoicing applicability
  • GSTR-9 annual return
TaxClue Insight

For a B2B software vendor, 18% is rarely the real cost — the registered buyer recovers it as ITC. The bigger levers are export zero-rating (protect it with a timely LUT) and RCM on foreign tools (declare it to keep the credit clean). Getting SAC codes and place-of-supply right matters more than the headline rate.

Government sourcesRates & notifications: gst.gov.in · CBIC rate finder: cbic-gst.gov.in · Import of service / RCM: Section 5(3), IGST Act 2017 · Zero-rated supply & LUT: Section 16, IGST Act; Rule 96A, CGST Rules
People also ask

Frequently Asked Questions

Rates & Classification
What is the GST rate on software in India?
Almost all software attracts 18% GST — custom development, packaged/off-the-shelf software, SaaS subscriptions, IT-enabled services and software maintenance. The 18% rate applies whether the software is delivered electronically or on physical media. Exports of software services are zero-rated (0%) under a Letter of Undertaking. These rates were unchanged by the GST 2.0 reform effective 22 September 2025.
Is custom software development taxed at 18% GST?
Yes. Custom software developed for a specific client is a service under GST and taxed at 18%, whether delivered onshore or offshore. The applicable SAC is 998313 for custom software development. The developer charges 18% and a registered client claims it as ITC, reducing the effective cost. Maintenance contracts and upgrades also attract 18%.
What is the GST rate on packaged or off-the-shelf software?
18%. Packaged software supplied on physical media (CD/USB) is treated as goods under HSN 8523 at 18%, while the same software supplied as an electronic download is treated as a service under SAC 998314 at 18%. Either way the buyer pays 18% GST, so the delivery mode does not change the rate.
Did GST 2.0 change the GST rate on software?
No. The GST 2.0 rationalisation effective 22 September 2025 restructured goods and services into a two-slab (5%/18%) system with a 40% demerit rate, but software, SaaS and IT services continue at 18%. The one related change is online money gaming, which rose from 28% to 40% on the face value of bets.
SaaS & Cloud
How is SaaS taxed under GST in India?
SaaS is a service under GST and taxed at 18%. When an Indian business subscribes to an Indian SaaS vendor (Zoho, Freshworks), the vendor charges 18% on the invoice. When it subscribes to a foreign vendor (Salesforce, Slack, HubSpot), the Indian business self-pays 18% IGST under the Reverse Charge Mechanism (RCM). RCM-paid GST is available as ITC for a registered business.
What is the GST on cloud hosting and AWS/Azure/GCP?
Cloud hosting and infrastructure services are taxed at 18% as a service. If billed by an Indian entity, the provider charges 18%. If billed by a foreign entity (AWS Inc., Google LLC), the Indian registered recipient self-pays 18% IGST under RCM and claims it back as ITC for business use.
Do I pay GST on foreign software subscriptions like Adobe or GitHub?
Yes. A GST-registered business paying a foreign software vendor imports a service and must self-assess 18% IGST under RCM (Section 5(3), IGST Act), even if the vendor has no Indian office. The amount is declared in GSTR-3B and is eligible as ITC in the same period for business use, making it usually tax-neutral.
Exports & LUT
Is GST charged on export of software services?
No. Export of software and IT services to foreign clients is zero-rated under the IGST Act. No GST is charged on the export invoice provided the exporter files an LUT, receives payment in foreign currency and meets the export-of-service conditions. All input GST used for the export is refundable.
What is an LUT and why do software exporters need it?
A Letter of Undertaking (LUT) lets an exporter supply zero-rated services without paying IGST upfront. Software and IT exporters file the LUT (Form RFD-11) at the start of each financial year. Without a valid LUT, an exporter must pay IGST and claim a refund, which blocks working capital. With it, exports flow tax-free and input ITC is refunded.
Is software supplied to an SEZ unit taxable?
No. Supply of software or IT services to an SEZ unit or developer for authorised operations is a zero-rated supply, treated on par with exports. It can be made under an LUT without charging IGST, or with IGST paid and refunded, and the supplier can claim refund of accumulated input ITC.
ITC & Registration
Can I claim ITC on software purchases?
Yes. ITC on software is fully available to a registered business when the software is used for business — enterprise software, accounting tools, cloud services, project management and development tools. There is no Section 17(5) block for software. Credit is denied only where the software is used exclusively for personal or exempt purposes.
When must a software or IT business register for GST?
A software/IT service provider must register once aggregate turnover crosses ₹20 lakh a year (₹10 lakh in special-category states). Exporters and businesses making inter-state supplies often register voluntarily or from day one, because registration is needed to file an LUT and claim ITC refunds on zero-rated supplies.
What SAC code applies to software and IT services?
Software and IT services fall under SAC heading 9983 — for example 998313 (custom software development), 998314 (software downloads and maintenance), 998315 (hosting and SaaS/cloud infrastructure), 998316 (IT infrastructure provisioning) and 998311 (management/IT consulting). Packaged software on physical media is instead classified as goods under HSN 8523.
Special Cases
What is the GST rate on online gaming platforms?
Online money gaming attracts 40% GST on the full face value of bets/deposits from 22 September 2025, up from 28% earlier. This is a special demerit rate distinct from the 18% on ordinary software. The Supreme Court upheld the levy on face value in 2026. Non-money games and general gaming software follow the standard 18% service rate.
Is GST applicable on freelance software development?
Yes, once turnover crosses the registration threshold. A freelance developer supplying services to Indian clients charges 18% GST. When serving foreign clients, the work is generally an export of service — zero-rated under an LUT — provided payment is received in foreign currency and the export-of-service conditions are met.
What is the GST on annual maintenance contracts (AMC) for software?
Software AMC, support and upgrade contracts are services taxed at 18% under SAC 998314. The provider charges 18% on the AMC invoice and a registered client claims it as ITC. If the AMC is bundled with the original software licence, it follows the same 18% composite treatment.
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