Consumer Complaint Notice
Date: [Date]
To,
[Recipient name] (Seller/Service Provider),
[Full address]
Subject: Deficiency in service / defective goods relating to [subject], and claim for Rs. [Amount].
Under instructions of my client, [Sender name], a consumer, I serve you the following notice:
1. That my client purchased/availed [product/service] from you on [date] for a consideration of Rs. [Amount], vide invoice/receipt No. [no.].
2. That the said product/service suffered from [defect/deficiency], and despite complaints you have failed to rectify, replace or refund the same.
3. That your conduct amounts to "deficiency in service" and/or supply of goods with "defect" within the meaning of Section 2 of the Consumer Protection Act, 2019, entitling my client to redress before the Consumer Commission.
4. You are hereby called upon to refund/replace the product and pay compensation aggregating Rs. [Amount] within 15 days of receipt hereof, failing which my client shall file a consumer complaint before the appropriate Consumer Disputes Redressal Commission at your risk as to costs.
[Advocate name], Advocate
Counsel for [Sender name]
[Enrolment No. / Address]