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Notice / Reply

Written Reply to a Consumer Forum Complaint

An opposite party's written version denying the allegations of deficiency in service raised in a consumer complaint.

Written Version / Reply to Consumer Complaint

Date: [Date]

Before the District Consumer Disputes Redressal Commission, [District].

Ref: Consumer Complaint No. [Complaint No.] of [Year]; [Complainant Name] vs. [Company Name].

Subject: Written statement of the Opposite Party under the Consumer Protection Act, 2019.

Respected Sir/Madam,

  1. The Opposite Party, [Company Name], denies all the allegations contained in the complaint, save those specifically admitted herein, and puts the complainant to strict proof thereof.
  2. The complaint is not maintainable as there is no deficiency in service or unfair trade practice; the goods/services supplied conformed to the agreed terms and specifications.
  3. The complainant was duly informed of the terms, and the alleged grievance regarding [issue] arose due to [reason, e.g., misuse / third-party cause] beyond the Opposite Party's control.
  4. The reliefs claimed are excessive and unsustainable; it is prayed that the complaint be dismissed with costs.

The Opposite Party craves leave to file additional documents and evidence.

For [Company Name]
[Name], Authorised Signatory
Through Counsel [Advocate Name]

Before you use it — fill in / check

  • Company/entity
  • Ref & date
  • Authority/recipient
  • Date

How to use this template

  1. Read through and replace every [bracketed] or blank placeholder with your actual details.
  2. Delete any clause that doesn't apply and add anything specific to your situation.
  3. Click Print / Save as PDF to download, or Copy text to paste into your letterhead.
  4. Get it signed / stamped / notarised as required, and keep a copy for your records.

This is a general, editable template for convenience only — not legal advice. For anything material, have a professional review it. TaxClue isn't liable for how it's used.