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Real Estate CIRP and the Homebuyer Problem

Homebuyer claims run into hundreds, the CRM data is incomplete, the committee mixes homebuyers with bankers and land authorities, and the resolution professional may have to...

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Updated
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  • High Complexity
Topic
IBC Insolvency
Published
September 7, 2026
Last updated
Sep 7, 2026
Reading time
5 min
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Last updated: September 2026Verified against: Government sources

Claim verification at scale

The claims of homebuyers and commercial space buyers run into hundreds. Verification is described as a gigantic and onerous responsibility, for which the insolvency professional must have a dedicated and trained team beforehand.

The difficulty is compounded by the records. The Customer Relationship Management data is either not available or not updated with details of customers, payments made, status of allotment, possession given and registry done — and is generally inadequate, incomplete and insufficient. The documents and proofs submitted by homebuyers may not be conclusive, and one or two rounds of queries are expected on each.

The vicious circle in a real estate CIRP

Chapter 20 identifies it in terms: if there are no ongoing cash inflows with the corporate debtor, left-out homebuyers will never contribute to the CIRP cost — and yet the RP requires funds to pay the professionals engaged to assist. It is called the greatest vicious circle.

The structural reason is that homebuyers are unsecured financial creditors who have already paid. Asking them to fund a process they entered involuntarily, to recover a home they have already paid for, is a proposition they reasonably resist — while the verification of their own claims is the single largest cost driver in the assignment.

Building and running at the same time

  • In many cases the resolution professional has to complete the construction of the project, engaging architects, contractors and project management consultants.
  • The RP has to take the land-owning agency into confidence.
  • Where a few hundred buyers have already shifted in and some towers remain incomplete, there are twin responsibilities — maintenance for residents, covering security, lifts and common areas, and completion of the under-construction towers.

No other kind of real estate CIRP obligation illustrates the going-concern duty so literally. The professional is not preserving a static asset; the asset only acquires value if it is finished.

A committee that does not speak with one voice

The committee of creditors is a mix of homebuyers, bankers and land authorities. Their interests genuinely diverge:

ClassWhat they want
HomebuyersPossession of a completed unit
BankersRecovery of the loan, on the best available terms
Land authoritiesTheir dues, and compliance with the terms of the land grant

A plan maximising cash recovery may involve selling the project rather than completing it — which is the outcome the largest group by number least wants. That is the negotiation the professional has to hold together.

The late claims problem

Despite adequate public notices in newspapers, there will always be certain homebuyers left out in filing claims. They submit much after the 90-day deadline, close to or after approval of the resolution plans, causing hurdles — and if the RP does not accommodate them, they move the NCLT for relief.

The case law gives the professional a defensible position at both ends. In Edelweiss v. Adel Landmarks the NCLT Principal Bench held the Regulation 12(2) deadline is directory rather than mandatory and that claims cannot be rejected for delay alone — a point made with express reference to real estate cases involving many homebuyers. But in Mukul Kumar v. RPS Infrastructure the NCLAT held that a claim filed after CoC approval would set the clock back, and that a public announcement is sufficient notice without personal service.

Managing people, not just claims

  • Homebuyers have to be educated about the process — they are uninformed and innocent, and expect the professional to conduct townhall meetings on Saturdays and Sundays.
  • The RP has to function by forming committees and sub-committees of divergent homebuyers and then taking final decisions.
  • Ultimately the professional must be tactful, show empathy and deal with the homebuyers psychologically to earn their support.

This is one of the few places in the Background Material where the required skill is explicitly relational rather than technical — and it corresponds directly to the interpersonal skills, communication and conflict management listed among the essential soft skills for an insolvency professional.

Practical points

  • Assemble the claim verification team before the first announcement, not after the claims arrive.
  • Reconstruct the CRM data from payment records and registry entries rather than relying on the system.
  • Engage the land-owning agency early; the project cannot be completed or transferred without it.
  • Use sub-committees of homebuyers to structure input, and hold townhalls at times they can attend.
  • Separate the maintenance budget for occupied towers from the completion budget in the going concern assessment.

Common mistakes

  • Treating a real estate CIRP as an ordinary corporate insolvency with more creditors.
  • Relying on the corporate debtor's CRM records for claim verification.
  • Rejecting late homebuyer claims on delay alone while the process is still running.
  • Neglecting maintenance of occupied towers while focusing on completion.
Quick recapKey facts & short answers

Key Facts About Real Estate CIRP

  • Applies in: All states across India, under the relevant central law.
  • Mode: Mostly online via the official government portal.
  • Typical timeline: Ranges from a few days to a few weeks depending on the case.
  • Non-compliance: May attract penalties, interest or late fees.
  • Expert help: TaxClue completes the entire process end to end for you.

What makes claim verification difficult in a real estate CIRP?

The claims of homebuyers and commercial space buyers run into hundreds, making verification a gigantic and onerous responsibility for which the insolvency professional must have a dedicated and trained team beforehand.

What is the problem with CRM data?

The Customer Relationship Management data is either unavailable or not updated with details of customers, payments made, status of allotment, possession given and registry done — and is generally inadequate, incomplete and insufficient.

Keep the acknowledgement. A filing you cannot prove is a filing you may have to defend.

— TaxClue Compliance Desk

Real Estate CIRP: a key compliance topic in Indian tax and corporate law that businesses and individuals must understand to remain compliant.

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Vikas Sharma Tax & Compliance Expert at TaxClue

Experienced in company registration, GST, trademark, and compliance. Helping Indian businesses stay compliant.

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Disclaimer: This article is for general informational purposes only and does not constitute professional tax, legal or financial advice. Laws, rates and due dates change and can vary by individual case — always verify with the relevant government source (e.g. mca.gov.in, incometax.gov.in) or consult a qualified professional before acting. TaxClue accepts no liability for decisions taken based on this content.

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Questions, answered

Short, direct answers to the 6 questions readers ask most on this topic.

The claims of homebuyers and commercial space buyers run into hundreds, making verification a gigantic and onerous responsibility for which the insolvency professional must have a dedicated and trained team beforehand.

The Customer Relationship Management data is either unavailable or not updated with details of customers, payments made, status of allotment, possession given and registry done — and is generally inadequate, incomplete and insufficient.

In many cases yes, by engaging professionals such as architects, contractors and project management consultants, and by taking the land-owning agency into confidence.

A mix of homebuyers, bankers and land authorities.

Despite adequate public notices some homebuyers are left out and submit claims well after the 90-day deadline, close to or after approval of resolution plans, causing hurdles; if the RP does not accommodate them they move the NCLT for relief.

Taking care of maintenance for existing residents — security, lifts, common areas — while completing the under-construction towers.