New — BIS Hallmark & ISI Mark Registration Available 5,000+ Businesses Registered Across India GST Filing from ₹499/month — Limited Offer Rated 4.9/5 on Google — India's Trusted Compliance Partner New — BIS Hallmark & ISI Mark Registration Available 5,000+ Businesses Registered Across India GST Filing from ₹499/month — Limited Offer Rated 4.9/5 on Google — India's Trusted Compliance Partner
Drafting Pleadings & Appearances

Appearing Before RERA Authority — Homebuyer Complaints and CS Practice 2026

VS Vikas Sharma 📅 March 25, 2026 ⏱️ 3 min read 👁️ 0 views

RERA Practice for Company Secretaries

The Real Estate (Regulation and Development) Act, 2016 (RERA) established RERA Authorities in each state to regulate real estate projects and protect homebuyers. CS professionals can appear before RERA Authorities as authorized representatives — representing: (a) homebuyers (allottees) filing complaints against developers, (b) developers defending complaints, (c) real estate agents in regulatory proceedings. RERA proceedings are quasi-judicial — following principles of natural justice with hearings, evidence, and reasoned orders.

Filing a Complaint — Section 31

Any aggrieved person can file a complaint with the RERA Authority against: (a) promoter/developer — for: delayed possession, defective construction, non-registration of project, misleading advertisements, failure to provide amenities, non-refund of advance, (b) real estate agent — for: misrepresentation, non-compliance. Filing: (a) online through the state RERA portal (most states — Maharashtra RERA: maharera.mahaonline.gov.in, UP RERA: up-rera.in), (b) prescribed form with: complaint details, project details, allotment letter/agreement copy, payment receipts, correspondence, relief sought, (c) filing fee: Rs. 1,000-5,000 (varies by state).

Reliefs Available — Section 12-18

(a) Delayed Possession (Section 18): If the developer fails to hand over possession on time: the allottee can claim: (i) REFUND of the entire amount paid with INTEREST (at SBI MCLR + 2%), OR (ii) POSSESSION + INTEREST for the period of delay. (b) Defective Construction (Section 14(3)): The developer must rectify defects within 30 days — or pay compensation. (c) Misleading Advertisement: Developer must refund with interest and may face penalty. (d) Compensation (Section 12): Compensation for loss suffered due to the developer's non-compliance.

RERA Hearing Procedure

Step 1: Complaint filed → RERA issues notice to the developer (respondent). Step 2: Developer files reply. Step 3: Complainant may file rejoinder. Step 4: RERA fixes hearing date — both parties present arguments. Step 5: RERA passes ORDER — directing refund/possession/compensation. Step 6: If the order is not complied with: RERA can impose PENALTY and direct execution through the Revenue Recovery mechanism.

Penalties Under RERA

(a) Non-registration of project: Up to 10% of estimated project cost — repeated: imprisonment up to 3 years. (b) Non-compliance with RERA order: Imprisonment up to 3 years + fine up to 10% of project cost. (c) Misleading advertisement: Up to 10% of project cost. (d) Real estate agent non-compliance: Rs. 10,000 per day of default.

Appeal — RERA Appellate Tribunal (REAT)

RERA orders → appeal to REAT within 60 DAYS (Section 44). REAT orders → appeal to High Court (Section 58). Pre-deposit: the appellant must deposit at least 30% of the penalty/compensation amount (Section 43(5)) — unless the REAT waives this requirement. CS can appear before REAT as authorized representatives.

Key RERA Issues for CS Practice

(a) Interest calculation: RERA prescribes interest at SBI MCLR + 2% — CS must calculate the interest accurately from the promised possession date to actual possession/refund. (b) Force majeure: Developers often claim force majeure (pandemic, regulatory delays) — CS must assess whether the claim is genuine and recognized under RERA. (c) Carpet area discrepancy: If the delivered carpet area is less than promised: the allottee can claim proportionate refund. (d) Builder-buyer agreement: One-sided clauses may be struck down under RERA — CS can advise on agreement review.

Disclaimer: This article is for informational purposes only and does not constitute legal or professional advice. While every effort has been made to ensure accuracy based on the latest laws and amendments, readers should consult a qualified professional before acting on any information provided. For expert assistance, contact us.

Need Help with Compliance?

Our CA experts guide you through the entire process — registration to filing.

❓ Frequently Asked Questions
Can CS appear before RERA Authority?
YES — CS can appear as authorized representatives before RERA Authorities and RERA Appellate Tribunals. The allottee/developer provides written authorization. CS can: (1) draft and file complaints, (2) prepare and file replies, (3) present arguments at hearings, (4) file appeals before REAT, (5) advise on RERA compliance. CS professionals are particularly well-suited for RERA practice because many real estate developers are COMPANIES — CS expertise in company law, agreements, and compliance is directly relevant.
What relief can a homebuyer get for delayed possession?
Under Section 18: the allottee can choose between: (1) REFUND — entire amount paid WITH INTEREST at SBI MCLR + 2% from the date of each payment till the date of refund, OR (2) POSSESSION + INTEREST — continue with the purchase and receive interest for the delay period (from promised possession date to actual possession). The choice is the ALLOTTEE's — the developer cannot force one option. Additionally: the allottee can claim COMPENSATION for any loss or damage suffered due to the delay (Section 12). The interest rate is prescribed by RERA rules — currently SBI MCLR + 2% in most states.
What is the pre-deposit requirement for RERA appeal?
Under Section 43(5): to file an appeal before REAT against a RERA order: the appellant must deposit at least 30% of the penalty/compensation amount determined by RERA. However: the REAT may WAIVE or REDUCE this requirement if: (a) the appellant demonstrates genuine inability to pay, (b) the appeal raises substantial questions of law, (c) compelling circumstances exist. The pre-deposit must be made BEFORE the appeal is admitted — without it, the appeal may not be entertained. For allottees (homebuyers) appealing a RERA order: no pre-deposit is typically required (pre-deposit applies mainly to developers/agents challenging penalty orders).
How long does a RERA complaint take to be resolved?
The RERA Act mandates resolution within 60 DAYS of filing — but in practice: (a) SIMPLE cases (delayed possession with clear documentation): 3-6 months, (b) COMPLEX cases (construction quality disputes, multiple parties): 6-12 months, (c) APPEALS to REAT: additional 3-6 months. Some state RERA Authorities (Maharashtra) have heavy caseloads — causing delays beyond the statutory timeline. Factors affecting timeline: (a) adjournments by either party, (b) need for expert evidence (structural reports), (c) multiple respondents, (d) interim applications. Despite delays: RERA is significantly FASTER than civil courts (which take 5-10 years).
Can RERA orders be executed like court decrees?
YES — under Section 40(1): if the developer fails to comply with a RERA order (refund/compensation): the Authority may direct RECOVERY through the Revenue Recovery mechanism — the same process used for recovering land revenue arrears from the government. This is a POWERFUL enforcement tool — the District Collector/Revenue authority can: (a) attach the developer's property, (b) sell it by public auction, (c) recover the decreed amount from the proceeds. Additionally: non-compliance with RERA orders is a CRIMINAL offence — imprisonment up to 3 years + fine. The allottee can also file a criminal complaint for non-compliance.

Was this article helpful?

Thank you for your feedback!
Need Professional Help?
Our CA/CS team handles everything — registration, GST, compliance & more. ₹4,999 onwards.
VS
Vikas Sharma VERIFIED EXPERT
Tax & Compliance Expert
Experienced in company registration, GST, trademark, and compliance. Helping Indian businesses stay compliant.

Need Expert Help? We're Here.

Our CAs and CS professionals handle everything — from registration to compliance.

📞 Call Now 💬 WhatsApp